Client Spotlight: National Pest Management Association’s AMS Selection Process Meets the Mark

The National Pest Management Association is a non-profit trade organization that exists to support the pest management industry’s commitment to the protection of public health, food, and property. This commitment is reflected both in the continuing education of pest management professionals and the dissemination of timely information to homeowners and businesses. NPMA was established in 1933 and has since grown to support over 7,000 member organizations by providing them with the essential tools they need to train their service professionals, grow their businesses, save them money, and expose them to new customers. For over 80 years, NPMA has been dedicated to helping these professionals across the world, and in turn, requires the precise AMS system to support its daily business operations and keep up with its members.

With two previous unsuccessful attempts at implementing an association management system in the last few years, NPMA was justly in need of the right solution. In December 2013, they set out to do just that. Staff members attended the ASAE Technology Conference and Expo with the sole intention of identifying new AMS vendors that could meet the mark—this time, for good. Following the meeting, they narrowed the count to four finalists and ultimately selected Aptify as the right partner for the job in June of the following year.

“From the beginning, Aptify demonstrated its commitment to our organization by presenting multiple demonstrations to our staff and Executive committee,” says Janay Rickwalder, Vice President of Marketing, Communications, and Membership at NPMA. “After being selected, they continued with pre-discovery sessions to ensure that our specific needs were met and understood, while the development team gave reassurance that our system could function as promised by the Aptify sales (engagement) team.” NPMA was live on Aptify on June 22, 2015.

With the addition of a new association management system, the National Pest Management Association is able to focus its efforts where it matters most: safely protecting people, property, and the environment from the disease and dangers of pests. In addition, NPMA supports its members in being professional, knowledgeable, and profitable through education, industry leadership, public policy initiatives, and market development resources. Here are the three goals NMPA works to achieve: 

1. Be the definitive source for education, information, and resources for current and future pest management professionals.
2. Strive to proactively and positively affect regulatory and legislative outcomes for the pest management industry.
3. Promote the importance of professional pest management and strengthen the public’s perception of the industry.

This organization exists to positively impact the businesses and livelihoods of those in the pest management community each and every day.

In obtaining membership, one can expect a variety of benefits including networking opportunities (they host an annual conference every October—Pest World), technical assistance, education and training, business growth options, and much more. If you are interested in learning more about NPMA and its member benefits, visit its website HERE.