Scoring Member Engagement
Understanding and calculating the Composite Engagement Score (CES)
Download the eBook to start measuring – and improving – member engagement.
Understanding why, how, and to what degree a member engages with your organization can make all the difference when it comes to growing a thriving non-profit.
Scoring Member Engagement explains why engagement matters and how measuring it in a new way can have an immense impact.
This first eBook in a three-part series will give you:
- The basics of what a Composite Engagement Score is
- How to build an engagement scoring method that works for you
- Examples of KPIs that will help you measure what’s important to your organization
By viewing your own data in a different way, you’ll be able to increase member engagment, improve member retention, and drive explosive growth for your organization.