Communications Workers of America (CWA) is a union that represents workers in multiple fields in the U.S. and Canada. Halfway into building a new membership system to replace their outdated one (which often had technical issues), CWA realized that the new software would not be able to handle their complex membership structures and dues processes. So, they stopped the project.
After working with a consulting firm through a software selection process, the CWA team chose Aptify membership management software instead. With Aptify, the CWA staff no longer loses time due to system issues. They now have a modern system that that supports higher quality data and easily handles the union’s complicated invoicing and dues processes.
Members of the Communications Workers of America (CWA) are part of one of America’s largest and most diverse unions. CWA works not only in the communications and information industries, but also in the news media, airlines, broadcast and cable television, public service, higher education, health care, manufacturing, high tech, and more.