Selecting a new membership management system isn’t a membership department project, it’s an association project. Colleagues from across the organization must be involved in the project from the start so they can help you select the best AMS software for your...
As your association heads into the future, you don’t want your hands tied by technology. Your technology must give your association the freedom to make the right choices and decisions. It’s crucial to compare association management system (AMS) products, follow...
If your organization is in the market for a new Association Management System (AMS), or if you’re comparing different membership software systems, the first question you’re asking is, “How much does it cost?” There’s not a lot of information out there about this; I’m...
One of the most important players in your association marketing plan doesn’t have a place in the org chart, doesn’t have an office, and doesn’t even get vacation time. You take this player for granted as long as they assist your marketing efforts. But when they don’t,...
Every other department competes against yours for the limited funds your association has to purchase new technology. If your membership department (and association) needs a new membership management system, you must build a business case that justifies allocating...
What goes through an Executive Director’s mind when you talk about the need for new member management software? “Now the membership department wants new software, geez, what department doesn’t want new software?” Or… “What’s wrong with the membership database we have...
Is bottom-line revenue top of mind for your association? Did you know that member engagement is the biggest factor in revenue per member? The ROI of engagement is unique to each organization, but its importance to the overall health of an organization is clear. In...
We all know member retention is crucial when it comes to association survival, but do you know what keeps your members coming back for more? Community Brands’ Member Loyalty Study does, and we want to share that info with you. The Study contains the insights...
When it comes to member retention, so much has changed in recent years—member expectations, communication methods, revenue streams, just to name a few. Still, one thing has stayed the same… Member retention is key to association survival. But what exactly do your...
I spent last weekend cleaning out the closets and going through what can only be described as “stuff.”I didn’t know what I’d find, I was hoping to unearth some unexpected gems, and I ended up learning valuable info about the people who generated the mess (mostly that...
Every association has once had that feeling where everything just feels…stuck. Maybe it’s just the doldrums of August, but work is piling up, the office is feeling less energetic, and everyone dreads the thought of opening up the AMS software. It’s not a good feeling,...
As humans, we are constantly evolving and adapting to our changing environment. Yet, when someone at the office proposes a change, like new AMS software, some of us (not you or me, of course) stubbornly insist on standing in place and resisting any forward progress....