Here’s something you might not think about (but should!): Your association management software (AMS) is generating a ton of data. Are you using that data to help you make better decisions and deliver more value to your members? Do you know what data to look for and...
Ask a membership professional about some of their biggest challenges, and selecting and implementing membership software is right up there near the top of the list. Why is it so challenging? For starters, before you even get to the selection phase, you must convince...
Membership recruitment is a never-ending project. Every year, members leave your organization – they retire, change jobs or professions, go out of business, lose their professional development budget, or just leave for unknown reasons. As members go out the back door,...
You might have realized it’s time for new membership management software for your organization: Your staff can’t easily run reports. You don’t trust the data to help you make solid decisions. The interface is confusing and, let’s face it, kind of ugly. So you’re going...
Every time you open your membership management software, you cringe. You’ve resigned yourself to the fact that it doesn’t perform the way you expect. Some crafty workarounds help you get work done, but the extra hours you spend because of the software’s shortcomings –...
Where would your association be without member engagement? Active, engaged members renew their memberships and help to bring even more members into the fold. But getting members more involved isn’t always simple to achieve. It’s all too easy to get wrapped up in the...
Selecting a new membership management system isn’t a membership department project, it’s an association project. Colleagues from across the organization must be involved in the project from the start so they can help you select the best AMS software for your...
As your association heads into the future, you don’t want your hands tied by technology. Your technology must give your association the freedom to make the right choices and decisions. It’s crucial to compare association management system (AMS) products, follow...
If your organization is in the market for a new Association Management System (AMS), or if you’re comparing different membership software systems, the first question you’re asking is, “How much does it cost?” There’s not a lot of information out there about this; I’m...
One of the most important players in your association marketing plan doesn’t have a place in the org chart, doesn’t have an office, and doesn’t even get vacation time. You take this player for granted as long as they assist your marketing efforts. But when they don’t,...
Every other department competes against yours for the limited funds your association has to purchase new technology. If your membership department (and association) needs a new membership management system, you must build a business case that justifies allocating...
What goes through an Executive Director’s mind when you talk about the need for new member management software? “Now the membership department wants new software, geez, what department doesn’t want new software?” Or… “What’s wrong with the membership database we have...
