Innovation Spotlight: Rules Engine

Innovation Spotlight: Rules Engine

The Association of Washington Cities were faced with a rules and topic codes hierarchy that no longer suited their organization’s structure. Faced with the task of starting from scratch, Eugene Ryser saw the opportunity to create a system that not only made it...
Innovation Spotlight: Email Streamlining

Innovation Spotlight: Email Streamlining

Adam Stemper, at the American Rental Association, needed a way to streamline and standardize member emails coming from their Member Services Team. See how Adam created a wizard utilizing message parts to create a beautifully formatted and cohesive email for all member...
Innovation Spotlight: Receipt Wizard

Innovation Spotlight: Receipt Wizard

The team at WorldatWork needed a streamlined approach to getting their invoices and receipts to clients on time and with fewer clicks. See how they utilized meta-data wizards to build a more efficient tool for distributing member receipts. Video Transcription What was...