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Comprehensive Customer and Member Relationship Management
(CRM/MRM) Application
Suite manages relationships with individuals and organizations,
plans events/conferences, manages communications, streamlines complex requests and
automates workflow.
In addition to a substantial list of built-in
functional capabilities, applications for Fundraising, Case Management, Education/Certification,
and e-Business are available. Integrated Marketing Campaigns and Sales Force Automation
capabilities built into the core CRM/MRM product provide extensive marketing, e-Marketing
and sales tools. Aptify is scalable for a large number of users/records and built
to provide maximum flexibility through configuration. Aptify provides users with
the choice of using a rich Windows application, Web Access or both!
Aptify helps develop a value-added relationship with customers and members.
- Obtain a 360-degree view of each relationship to optimize quality of service
and opportunities.
- Improve service quality and provide personal attention to each member and customer.
- Expand the value of offerings through targeted marketing based on areas of interest.
- Powerful business intelligence/analytics tools built-in, including charts, graphs
and pivot tables.
- Provide an interactive directory of individuals and/or companies.
- Interact dynamically with your Chapters/Affiliates/Components on the web.
- Dues and Deferred Income
- Meetings, Conferences and Events
- Robust Order Entry and e-Payment Processing
- Inventory Management and Order Fulfillment
- Subscription and Publication Management
- Education and Certification
- Fundraising and Grant Management
- One-click integration with Microsoft Word and Excel
- Complete integration with Microsoft® Office Outlook® for contacts, calendar and
email
- Direct Integration with Crystal Reports®
- Online Surveys
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